legal · terms

Terms of service.

Last updated: 24 April 2026 · Maploft Ltd, United Kingdom

These terms set out the rules for using the Maploft website and the baseline understanding under which we engage with clients. Every project is additionally governed by a written Statement of Work — this page is the general framework, not a contract on its own.

In plain English: don't misuse the site, we don't guarantee uninterrupted uptime, and every client engagement is governed by a separate written Statement of Work. The MVP Sprint and managed hosting arrangements each have their own specific terms below — read those if they apply to you.

01 / About these terms

"Maploft", "we", "us" and "our" refer to Maploft Ltd, a company registered in the United Kingdom (company no. 17142711). "You" means anyone using this website or engaging Maploft for services. By using this site, you agree to these terms.

02 / Use of this website

You agree not to:

Use the site in any way that breaks the law.
Attempt to gain unauthorised access to any part of the site or supporting systems.
Introduce malware, scrape the site at high rates, or overload our infrastructure.
Copy, republish or otherwise exploit the site's content for commercial use without written permission.

03 / Intellectual property

The content on this website — text, design, logos, code — is owned by Maploft Ltd or licensed to us, and is protected by UK and international copyright law. You may view the site and print pages for personal reference; anything beyond that requires written permission.

Client work is governed by the specific arrangement set out in your Statement of Work. Licence scope, source-code access, data ownership and what happens on termination are always agreed up front in writing and tailored to the engagement.

04 / Client engagements

All client work is governed by a separate written Statement of Work signed by both parties. It sets out scope, deliverables, timeline, fees, hosting and operations arrangements, confidentiality, liability caps and any specific data-protection terms. Where the Statement of Work conflicts with these website terms, the Statement of Work prevails.

05 / MVP Sprint engagements

The MVP Sprint is a fixed-fee, fixed-scope engagement at the rate published on the MVP Sprint page. The following terms apply in addition to the general client engagement terms above.

Scope. The deliverable is defined in a written scope document agreed by both parties before work begins. Work outside that document is not included and will be quoted separately before it is undertaken.
Suitability. The sprint covers a single, web-based deliverable. It is not suited to native mobile applications, multi-platform builds, or products requiring significant paid third-party integrations. We will advise during the scoping call if a project falls outside this.
Post-launch support. A 30-day support window is included in the sprint fee, beginning on the day the product goes live. This covers bug fixes within the agreed scope, questions, and small adjustments. It does not cover new features or changes to the agreed scope.
Intellectual property. Maploft Ltd retains ownership of all source code and intellectual property developed during the sprint. The client receives a licence to use the deployed product for as long as an active hosting arrangement is in place. Full source code transfer is available for the fee published on the MVP Sprint page — clients are not locked in.
Hosting after delivery. The sprint fee includes initial deployment to Maploft-managed infrastructure. Continued hosting beyond the 30-day post-launch support window is subject to a separate managed hosting agreement at our published rate. Maploft reserves the right to take the deployment offline if no hosting agreement is in place or agreed within 30 days of the support window ending.
Changes during build. Scope changes requested after the written scope document is agreed may result in a revised timeline and additional fees. We will notify you in writing before proceeding with any out-of-scope work.
Non-refundable once started. The fixed fee is non-refundable once development has commenced. If we are unable to deliver the agreed scope, we will refund in full.

06 / Managed hosting

Where Maploft provides ongoing managed hosting, the following terms apply alongside any hosting-specific provisions in the relevant Statement of Work.

What's included. Managed hosting covers deployment and operation of the agreed software on EU/UK-based cloud infrastructure, daily backups, uptime monitoring, security patch management, SSL/TLS certificate management, and access to a Maploft developer for infrastructure-related issues.
What's not included. Managed hosting does not include new feature development, design changes, or anything outside the agreed infrastructure scope. Costs for paid third-party services (domain registrars, external APIs, etc.) are the client's responsibility unless explicitly agreed otherwise.
Infrastructure. We operate on EU/UK-based cloud infrastructure — currently Hetzner and Cloudflare. We reserve the right to change infrastructure providers where necessary to maintain performance, security or cost efficiency. Data residency within the EU/UK is maintained regardless of which providers are in use.
Uptime. We operate on a best-efforts basis and aim for high availability, but we do not guarantee a specific uptime SLA. We will notify you promptly of planned maintenance and act without delay on unplanned outages. We are not liable for downtime caused by upstream infrastructure providers, though we will work actively to resolve it.
Billing. Hosting is billed monthly in advance at the rate published on the MVP Sprint page or as agreed in your Statement of Work. Invoices are due within 7 days of issue.
Late payment. If payment is not received within 14 days of the due date, we may suspend the hosting service after giving reasonable written notice. Suspension does not cancel your obligation to pay outstanding amounts.
Cancellation. Either party may cancel the hosting arrangement with 30 days' written notice. On cancellation, Maploft will provide reasonable migration assistance and make client data available for export for 30 days from the cancellation date.
Source code on termination. Unless a source code transfer has been purchased, Maploft retains the codebase on termination. Clients who have purchased a source code transfer will have received all files and can deploy independently.
Fair use. Hosting is provided for the application as scoped and agreed. Unusual traffic spikes, resource-intensive workloads, or use cases materially beyond the original scope may require a revised hosting arrangement and rate.

07 / Enquiries & proposals

Submitting an enquiry or receiving a proposal from us does not, on its own, create a contract. A project only begins once a Statement of Work is signed by both parties.

08 / Availability

We aim to keep this website available and up to date, but we don't guarantee uninterrupted access. We may change, suspend or withdraw any part of the site without notice. We're not liable for any loss resulting from the site being unavailable.

09 / Links to other sites

Where we link to third-party websites, we do so for convenience. Those sites have their own terms and privacy practices, and we're not responsible for them.

10 / Limitation of liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot legally be limited. Subject to that, and to the maximum extent permitted by law:

We provide this website "as is", without warranties of any kind.
We are not liable for indirect, consequential or purely economic loss arising from website use.
Liability arising from client engagements is governed by the relevant Statement of Work and the caps agreed there.
Our total liability under any managed hosting arrangement is limited to the fees paid in the three months preceding the event giving rise to the claim.

11 / Privacy

Your use of this website is also governed by our Privacy policy, which forms part of these terms. We operate under UK GDPR and process all personal data in accordance with it.

12 / Changes to these terms

We may update these terms from time to time. The "Last updated" date at the top of this page reflects the most recent change. Continued use of the site after changes means you accept the revised terms. For active hosting clients, material changes to the managed hosting terms will be communicated by email with at least 14 days' notice.

13 / Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute.

14 / Contact

Questions about these terms? Email hello@maploft.com.